Return Policy

At this website, your satisfaction is what we strive for. We are fully confident you will be pleased with your product and the speed and quality of service. Our job does not end when you click buy. As a wholesaler as well as an individual vendor, it is our business to maintain long term relationships with clients. We are, therefore dedicated to following through with our service until full customer satisfaction is achieved. We understand that each client's needs are unique, so are ready to deal with any problems that arise.

We accept returns for exchange or refund for the following reasons:

 1. Shipping errors
2. Damaged goods

In order to return your products, send an e-mail to us explaining the reason you wish to return your order, we will reply promptly and instruct you where to return your product(s). Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement.

You must return your product(s) new and unused condition within 7 days of receipt for refund, and with all tags attached. You must send you returned package via courier at your own expense to our warehouse in Asia and provide us with a tracking number in order for a replacement/refund to be issued. In such cases, we will lose the initial cost of shipping to you, and so, unfortunately, cannot offer to pay the return fees. Refund will be made in the same form in which payment was received (i.e. refunded on your credit card) and may take up to 15 business days after receipt of the goods. Items purchased with a discount code may only be returned for exchange. Refunds will be issued within 15 days of receipt, and will be credited to your credit card.

Keep in mind, we are always here to help whatever happens. Just email us or send an online message. We will attend to any matter and work together with you to resolve it.

The customer is responsible for return shipping fees. We provide free shipping to you and do not charge a restocking fee. We will lose the initial cost of shipping to you, and so, unfortunately, cannot offer to pay the return fees.

Shipping Policy

The system calculates shipping cost automatically based on weight of products.

Once you place your order by clicking on the "Place Order" button, you will see the order confirmation page and an e-mail containing your order number will be sent to you. If you do not receive the confirmation email, contact us via e-mail or online message.

We usually ship out orders within 1 to 3 working days. It will take 3 to 4 weeks for delivery on the way if you pay for standard air mail service, while 1 to 2 weeks via express mail service.

Orders May Be Delayed for the Following Reasons:
- Shipping address to be confirmed.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customization.
- An order is shipped to a special location such as Alaska, Hawaii, or APO/FPO.

Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer.

Privacy Policy

Leading Security and Encryption
We use the most powerful SSL encryption techniques available to protect your information. We store all account information on a separate back server that is not connected to the internet. It is linked in a one-way interface to a front server, connected to the internet. We encrypt all information while it is in transit. This system places your information immediately outside of the web and is not available to any curious onlookers.

 

Authentication
SSL-3 requires certificates, which are digital identifiers certified by a chain of legal authorities. A certificate authority will check all information to ensure that there is a match.

 

 

Password Protection
Your personal information is password protected. We do not share passwords with anyone. We caution you to choose a password that is difficult to guess, but easy for you to remember. As an extra precaution, close the browser window after completing a session and make sure to sign out.

 

Placing a secure order
We offer you a choice of transaction options to optimize your shopping experience and to best serve your needs with your security in mind. We accept credit card online, western union payment and via PayPal as well.

 

Your Credit Card